Refund Policy

Effective: July 19, 2026

1. 14-day money-back guarantee

If you're not happy with Liora Pro, write to us within 14 days of your most recent charge (monthly or yearly) and we'll refund it in full, no questions asked.

2. How to request a refund

Email hello@liorasystem.com from the address on your account and let us know you'd like a refund. Refunds are processed by our payment provider, acting as merchant of record, and usually land back on your card within a few business days.

3. About the free trial

Your first 5 days are free — you're only charged once the trial ends, and only if you haven't cancelled. If you cancel during the trial, nothing is charged and there's nothing to refund.

4. EU consumer rights

Our Terms of Service explain that starting a subscription means you're asking for immediate access to a digital service, which under EU law waives the standard 14-day right of withdrawal once the service has started. Our 14-day money-back guarantee above is a voluntary policy we offer on top of that — it doesn't replace any other statutory consumer rights you have under the law of your country.

5. Contact

Questions about a charge or a refund? Write to hello@liorasystem.com.